The Fagan Door Family cares about the health and safety of your family. As we continue to monitor this unprecedented health crisis, I wanted to personally let you know what we are doing here at Fagan Door to keep our employees and the public safe.
Last week our facility was thoroughly disinfected with hospital-grade cleaning agents and we are frequently wiping down all desk surfaces, telephones and keyboards on a daily basis.
Due to the nature of our business, our technicians have very little face time with our customers. We will continue working to provide prompt and efficient garage door repairs and installations as scheduled, unless otherwise instructed by civil authorities. We are following the CDC guidelines for recommended precautions.
If a tech is scheduled to service or install at your home, we ask you to please respect their personal space. Please do not be offended when we decline a handshake or a fistbump, as we are doing everything we can to prevent the spread of this illness. Each tech is equipped with hand sanitizer and multi-surface wipes to be used frequently each day and before and after each appointment. When payments are required, we urge our customers to call our office at 401-821-2729 to provide a credit card payment in order to limit any unnecessary handling of items between people.
All of our employees have been instructed to stay home if they are not feeling well, and we ask our customers to give us the same courtesy by rescheduling your appointment by calling 401-821-2729 until everyone in the residence is feeling better.
If you would like to visit the showroom we ask that you please call for an appointment so that we can limit the number of people in our facility at all times.
The Fagan Door staff is here to help you Monday - Friday 8A - 5P. Our office will be temporarily closed on Saturdays until further notice. All voice mail messages during closed hours will be monitored frequently to ensure emergencies are addressed immediately.
We can be reached at 401-821-2729 or online at www.fagandoor.com. Our virtual showroom is open 24/7 via the website and you can also book a service appointment online at www.fagandoor.com/booknow. If you have any questions or concerns, please feel free to call us at 401-821-2729 or send us a message via the website at www.fagandoor.com.
Stay healthy and safe.